How to tell
it is really us.
Our name, our addresses, how we get in touch, and the few things we will never ask you for. If anything using the Nuvro24 name does not match this page, it is not us.
Nuvro24
Written with the 24, and at one domain only: nuvro24.com. A similar name without the 24, or the same name on any other domain, is not us.
Signing in, deposits and withdrawals happen only at client.trdaccount.com.
Three addresses, and nothing else
Everything to do with your account happens in one of these places.
Support and documents. Automatic emails about your account come from an address ending in @nuvro24.com.
Three ways, and only these
If you are not sure a call or a message came from us, stop there and write to support@nuvro24.com before you do anything it asked.
By phone
Our account team calls clients by phone. It is the usual way we get in touch.
On WhatsApp — only once agreed
Only after you have already spoken with us and agreed to continue there. We do not open a first conversation on WhatsApp.
By email
For documents and support questions, from an address ending in @nuvro24.com. You can always write to support@nuvro24.com.
Three things we will never do
Hold us to these. A request that breaks any one of them did not come from Nuvro24.
Ask for your password or a sign-in code
Not by phone, not by email, not on WhatsApp — never. Anyone who asks for either is not us.
Ask you to pay anywhere but the client area
No bank details in a message, no payment link in a chat, no personal account. Money goes in through the client area and nowhere else.
Take money before your account is verified
Your identity is verified and screened first, as set out in our Know Your Client and AML Policy. Only then can the account be funded.
The verification steps are described in full in our Know Your Client and AML Policy.
And anything you cannot find on this website — write to support@nuvro24.com and ask. A question about your own account, about how something works, or about a document you need: you will get an answer.
Something does not match?
Do not pay and do not share a code. Send us what you received — the number or address it came from, and a screenshot if you have one.